Training for administration (Office) |
OFFICE WORK ORGANISER
Fundamental to the optimum organisation of work is the checking of tasks, structures and processes as well as determining the time for executing tasks and the quantity of work done. This requires the training of specialists who, with the assistance of appropriate methods, will systematically investigate the organisation of work and put the best solutions into practice. The knowledge constituting the basis for rationalising work processes, via the usage of such as 5S, CIP and Lean Office, should also be accessible to employees carrying out routine tasks.
BENEFITS:
- participants become familiar with the practical application of REFA methods in regard to the analysis, shaping and optimisation of work tasks and administrative processes
- they are capable of determining the time and quantity of work, and on this basis defining the demand for personnel
- as members or managers of project teams, they are capable of planning and shaping work organisation and presenting the results
PARTICIPANTS:
Employees responsible for work organisation or planning to carry out such tasks. Managerial staff, staff in human resources departments who take organisational and personnel decisions and assess the methods used.
CERTIFICATE:
Participants receive a German document confirming their completion of the training, issued by REFA Bundesverband from Darmstad together with its Polish translation.
| |
Hours |
| Office work organiser |
|
| Shaping processes and products | 32 |
| Determining personnel requirements and data | 40 |
| Applying organiser methods – Case study | 40 |
| Employee management |
|
| Project management and controlling | 24 |
| The psychology of managing |
24 |
| Human resources management |
24 |
| DISC behavioural profiling |
8 |
| Managing one’s own time |
8 |
| Managing age in the company |
24 |
| Organisation management |
|
| Process management |
16 |
| Quality management |
24 |
| Methods of determining data – time measuring and snap-reading |
24 |
| Determining staff requirements |
16 |
| Managing change in an organisation |
24 |
| Balanced Scorecard |
16 |
| Controlling with usage of efficiency indices |
24 |
Any of the courses may be run in the form of company training.
Fax. +48 61 827 94 24