Quality planning and steering (QMA-S2)

High quality is expected not only of products and services. A producer’s or service provider’s organisation and the processes it carries out must also meet quality demands. For the desired quality to be achieved it is essential to introduce a quality management system – a system enabling the control and improvement of the quality of processes and technologists. Only qualified employees knowing the methods and tools for quality management, statistical analysis and the conducting of internal audits are capable of implementing a quality management system.

BENEFITS:

participants learn the tasks and tools of quality management, and can use them effectively
they get to know the goals and demands of process-oriented norms based on practical examples
increased competence in perfecting the quality of products and work processes

PARTICIPANTS:

These courses are designed for:

medium level managerial staff
technologists
foremen
employees in production preparation departments

TRAINING PROGRAMME:	Hours
Quality management systems	8
Quality planning	8
FMEA (Failure Mode and Effects Analysis)	8
Quality steering, genealogy of faults and copying mistakes	4
Quality management in supplies	4
Quality management in production	4
Examination

Participants who complete the entire programme and pass the exam are awarded a “Quality planning and steering” certificate.

The exam is open to participants who attended at least 80% of classes. It comprises a written section only, and participants are allowed to use their own training materials. Participants are entitled to one written or verbal re-sit of the exam.

Participants who only took part in only a selected portion of the training, and those who did not sit the exam or did not pass it, receive a document confirming participation in the course.

Course participants are given a German document confirming completion of the training, issued by REFA Bundesverband of Darmstadt together with a Polish translation.

Elżbieta Szubert
Tel: +48 61 827 94 13
Fax +48 61 827 94 11
szkolenia@refa.poznan.pl
elzbieta.szubert@refa.poznan.pl