Work process management (KSP)

We begin instructing Organisers of production processes by imparting knowledge related to the optimum shaping of work processes, eliminating superfluous actions and as such shortening work task times. We use REFA’s original procedure analysing employee activity, production means and materials. We deal with the ergonomic design of work areas, work load and how burdensome the work is, and we mould aspects of service. We look for opportunities for increasing work effectiveness.

BENEFITS:

Work process management training is designed to convey the knowledge essential to every organiser of production processes:   

• reengineering of labour processes
• continuous process of improvement
• elimination of stoppage
• elimination of superfluous actions
• shortening work task time
• optimum design of work areas

PARTICIPANTS:

Those attending the training should have at least secondary or vocational education, backed up by a few years of workplace experience. Our Work Process Management training courses are designed for the following:

• medium level managerial staff
• employees in production preparation departments
• technologists
• foremen

Participants can choose to attend the entire training programme or selected thematic blocks.

Those who complete the training and pass the final exam are awarded a “Work Process Management” certificate.

The exam is open to participants who attended at least 80% of classes. It comprises a written section only, and participants are allowed to use their own training materials. Participants are entitled to one written or verbal re-sit of the exam.

Participants who only took part in only a selected portion of the training, and those who did not sit the exam or did not pass it, receive a document confirming participation in the course.  

Course participants are given a German document confirming completion of the training, issued by REFA Bundesverband of Darmstadt together with a Polish translation.

Elżbieta Szubert
Tel: +48 61 827 94 13
Fax +48 61 827 94 11
szkolenia@refa.poznan.pl
elzbieta.szubert@refa.poznan.pl